Terms and Conditions

We reserve the right to amend these Terms and Conditions and Policies from time to time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Use of information that we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.

Permissible age

The Services are not intended for users under the age of 18, unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users, market to, or solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us at ventiieats@gmail.com.

Third party links and services

Our Services may contain links to third-party websites. Your use of these features may result in the collection, processing, or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked on our Services. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information you choose to provide to or is collected by these third parties. We strongly encourage you to read such third parties' privacy policies.

Data retention and account termination

You can close your account by visiting your profile settings page on our website. We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with our Services or to comply with legal obligations.

Responsibility

Merchants must be aware that they are fully liable for their own products and inquiries as Ventii Eats is simply an avenue to help the community in posting and searching home-cooked meals. By understanding this, Ventii Eats will not be responsible for missed deliveries or food spoilage that may be received by buyers. Merchants are accountable for their brand and product information posted on the platform.

Code of Conduct

Merchants must abide by all Policies and Code of Conduct in this site or may receive consequences of deletion of account. 

• Write well-thought-out reviews: To make sure we collectively work towards building the highest-quality content that's useful to everyone, reviews need to be a maximum of 140 characters long for reviews. That's just about the length of a tweet, so it's convenient even for all you micro-bloggers. However, if any review is filled with junk, we might have to remove the review altogether.

• Keep it relevant: Please keep your contributions relevant to Ventii Eats’ merchants and users. Accounts placing irrelevant, inappropriate, or promotional content, that solicit customers, or that spam restaurants, may be deleted without notice. If your review has been removed or moderated by us and if you repost another experience for the same restaurant, we reserve the right to remove that review too, even though such review might be in line with our content guidelines.

• Keep it clean: Do not use abusive/foul/hateful/inappropriate language. Do not issue threats. We, just like you, hate junk and will delete it whenever we see it. This also includes (but is not limited to) derogatory comments on someone's protected characteristics (e.g. race, gender, religion) or indication of a personal vendetta against a business and its associates.

• Keep it fresh: You're free to edit and update your review based on subsequent visits at any time. Reviews about old experiences (more than 6 months old) will also be deleted from our platform.That's what is going to help people when they're trying to decide whether or not to eat there.

• Keep it real: Write your review based on facts and your own experiences (e.g. not a friend’s experience, not hearsay, not based on media reports). Please don't exaggerate or falsify your experience. We do not take sides in cases of dispute, so make sure you can stand by your word. Content that indicates the reviewer hasn't visited or availed any services from the restaurant will be removed. For example, "Never been here, never want to. Management is horrible!" Deceptive, fake, or misleading reviews will be removed. Reviewing a bunch of food outlets in quick succession is considered suspicious activity, and it's likely these reviews will be moderated. Accepting or soliciting a kickback – monetary or otherwise – in exchange for reviews or photographs is also not acceptable, and could result in removal of your profile.

• Don't solicit: Identifying or promoting yourself as an official Ventii Eats blogger, or using your status to solicit any kind of benefits (including but not limited to accepting money, free meals, drinks) in exchange for promotion, or at the threat of negative reviews on Ventii Eats, will not be tolerated. If reports or evidence of such instances are brought to our attention, we reserve the right to delete your Ventii Eats profile or take any other action that we may deem fit, no questions asked. Acts that constitute as 'Solicitation' include:

  • Explicit or implied agreement (written or verbal) to write reviews in exchange for money, a free meal(s), drinks, etc.

  • Being a part of social media groups (e.g. WhatsApp/Facebook or any other social media platform) which offer incentives in exchange of reviews.

• Don't steal: Plagiarism is something we take seriously. Copying others' reviews or photos from Ventii Eats or other platforms, or even reposting your own in multiple places on Ventii Eats (in full or in part), is something that will not be tolerated and may be removed or moderated. We trust that you'll create your own content.

• Tell the whole story: If you luck into a free meal, dine as a guest, or have a relevant association with the owners or competitors, give full disclosure in your review. Honesty is the best policy, and other users will respect you more for it. If you have made it to the major league as a food writer or critic, let us know and we can provide special access for your blog link to appear with your reviews. We love summaries, but incomplete reviews with a manually added link will be removed.

• Be yourself: Your profile is your identity on Ventii Eats, so keep it real. You're welcome to use a screen name, but please refrain from using inappropriate names, bios, or profile images. We will remove inappropriate accounts.

• Don’t be a bully: We take allegations of blackmail or threatening behavior against restaurants and its associates very seriously. This activity is strictly against our guidelines and may also be illegal in many locations. Reviews submitted in an attempt to blackmail a restaurant and its associates will be deleted.

• Play by the rules: The content you add should be in compliance with Ventii Eats’ Terms and Conditions, as well as local laws and regulations. Local laws take precedence, and content may be moderated or deleted to adhere to these.

• Seek help from the right people: Ventii Eats is a website with no claims to be a court of law or a ministry of health. If you have a dispute with a restaurant, or if you feel a restaurant does not measure up to health codes, we encourage you to contact the appropriate authorities directly. Ventii Eats is not the appropriate platform for reporting illegal activities, physical confrontations, health code violations, or anything under investigation by local governing bodies or law-enforcement personnel. We encourage that such accusations be reported to the concerned authorities rather than being mentioned in reviews.